Customer Service Representative
1 week ago
Company Overview:
At TravelCenters of America, we're dedicated to providing exceptional customer experiences. Our team members are the backbone of our success, and we're looking for individuals who share our passion for delivering top-notch service.
About the Role:
We're seeking a Customer Service Representative to join our team at one of our travel centers. As a key member of our store team, you'll be responsible for providing excellent customer service to our guests. You'll work in a fun, trusting environment focused on great customer service, serving each customer courteously, quickly, and efficiently with a sincere, positive, pleasant, and enthusiastic attitude.
Responsibilities:
- Process transactions of customers on a point-of-sale (POS) register
- Maintain a clean, well-stocked food and beverage area
- Assist with receiving product and unloading it; Stock and organize merchandise on planograms
- Assist with training lower-level cashiers on job duties and responsibilities
- Prioritize your work according to the store and management needs
- Know and follow safety guidelines and report potentially unsafe situations caused by team members and customers
- Establish strong communication and rapport with leaders and co-workers
- Perform other job-related duties as assigned
Requirements:
- A dedicated individual who works well with others
- 2+ years of cashier experience preferred
- Computer/POS knowledge required
- Cash handling skills required
- Merchandising/stocking experience preferred
- Good verbal communication skills
- Ability to work flexible hours including nights, weekends, and some holidays
Benefits:
- Medical, dental, vision, and life insurance
- 401(k) with a company match
- Vacation and paid holidays
- Tuition reimbursement
- On-site meal discounts
- A wide variety of discounts on technology, travel, food, and fuel
- Opportunity for growth and advancement
Estimated Salary Range: $14.00 - $14.00 per hour
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