Strategic Project Coordinator

1 month ago


Miami, United States PSG Global Solutions Full time
Key Responsibilities:

As a Digital Experience Manager at PSG Global Solutions, you will be responsible for developing a customer-first strategy and roadmap to transform core initiatives into best-in-class user experiences. This involves analyzing customer behavior data to identify insights on performance and opportunities, building workflow models, and developing autonomous processes to increase speed to market. Additionally, you will provide expertise and leadership across internal teams, including Digital Operations, Engineering, Product, Experience Design, Marketing, and Channel partners. Your goal will be to convert strategic ideas into executable actions by defining solution requirements and facilitating team activities to implement solutions. Furthermore, you will organize feature backlogs to optimize delivery in alignment with business priorities across teams and develop reports that provide an overview of experience performance.

Requirements:

- Develop a customer-first strategy and roadmap to transform core initiatives into best-in-class user experiences
- Analyze customer behavior data to identify insights on performance and opportunities
- Build workflow models and develop autonomous processes to increase speed to market
- Provide expertise and leadership across internal teams
- Convert strategic ideas into executable actions
- Organize feature backlogs to optimize delivery in alignment with business priorities across teams
- Develop reports that provide an overview of experience performance
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