Customer Service Representative

4 weeks ago


Corpus Christi, Texas, United States Lowe's Full time

Job Summary

We are seeking a highly motivated and detail-oriented individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional customer service, maintaining a clean and safe store environment, and ensuring that our merchandise is properly displayed and priced.

Key Responsibilities

  • Provide SMART customer service to all customers, responding to their needs and resolving any issues in a timely and professional manner.
  • Maintain a clean and safe store environment, including sweeping, mopping, and restocking shelves.
  • Ensure that merchandise is properly displayed and priced, including rotating stock, building displays, and verifying pricing labels.
  • Collaborate with the Merchandising Service team and Manager to ensure that all merchandise resets and services are completed according to Lowe's specifications.
  • Analyze metrics and provide feedback on project execution and in-store service to store, market, and corporate leaders.

Additional Responsibilities

  • Maintain point-of-sale signage, including bin plus beam label stock, and ensure that all bin locators are placed and price changes are activated.
  • Audit and update pricing labels inside and outside the store to ensure accuracy.
  • Follow state-specific guidelines on price changes (Pricing Policy SF-06).

Requirements

  • High school diploma or equivalent required.
  • Ability to work in a fast-paced environment and meet deadlines.
  • Excellent communication and customer service skills.
  • Ability to lift up to 50 pounds and stand for long periods of time.

What We Offer

  • Competitive starting rate of pay.
  • Opportunities for advancement and professional growth.
  • A comprehensive benefits package, including medical, dental, and vision insurance.
  • A 401(k) retirement plan with company match.

Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.



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