Customer Experience Manager

1 week ago


Louisville, Kentucky, United States PNC Financial Services Group Full time
In this role, you will be responsible for leading a team of tellers and coaches, providing guidance and support to ensure they meet their goals and objectives. You will also be responsible for supervising customer transactions, greeting customers in the lobby, and educating them on new technology. This position requires strong leadership and communication skills, as well as the ability to work independently and as part of a team. The estimated salary for this position is $55,000 - $70,000 per year, depending on experience. We offer a comprehensive range of benefits, including medical/prescription drug coverage, dental and vision options, employee and spouse/child life insurance, short and long-term disability protection, 401(k) with PNC match, pension, and stock purchase plans. Paid time off includes up to 11 paid holidays each year, 8 occasional absence days each year, and between 15 to 25 vacation days each year, depending on career level.

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