Dispatch Team Coordinator

1 week ago


Pittsburgh, Pennsylvania, United States American Automobile Association Full time
Job Opportunity:

We are seeking a Dispatch Team Coordinator to join our team. As a key member of our operations team, you will be responsible for coordinating the activities of our dispatch team, ensuring the effective delivery of customer service, and managing a team of dispatchers. If you have experience in dispatch or a related field, strong communication skills, and a passion for delivering exceptional customer experiences, we encourage you to apply.

Responsibilities:
  • Coordinate the activities of the dispatch team to ensure timely and efficient handling of customer calls
  • Develop and implement process improvements to enhance customer satisfaction and efficiency
  • Collaborate with other departments to resolve customer issues and concerns
  • Provide coaching and development opportunities to team members to enhance their skills and performance

Requirements:
  • 3-5 years of experience in dispatch or a related field
  • Proven track record of improving customer satisfaction and efficiency
  • Strong leadership and communication skills
  • Ability to work in a fast-paced environment and adapt to changing priorities

Compensation and Benefits:

$62,000 - $72,000 per year, plus benefits including medical, dental, vision, 401(k), and tuition assistance.


  • Dispatch Team Lead

    2 weeks ago


    Pittsburgh, Pennsylvania, United States Valentis Full time

    About Our Company">Valentis Group Inc. is a leading provider of security logistics and risk management solutions in Pittsburgh, PA. We offer competitive wages and rewarding career opportunities.">Job Summary">We are seeking a highly motivated and skilled Full-Time Dispatcher to join our Security team. The successful candidate will be responsible for...


  • Pittsburgh, Pennsylvania, United States Township of Upper St Clair Full time

    Job Title: Public Safety CoordinatorThe Township of Upper St Clair is seeking a highly skilled Public Safety Coordinator to join our team. This role is responsible for receiving and dispatching emergency information, maintaining official records, and assisting in the administration of standard operating policies and procedures.Responsibilities:* Monitors...


  • Pittsburgh, Pennsylvania, United States Tech24 Full time

    About the RoleWe are seeking a highly skilled Customer Service Operations Coordinator to join our team in Pittsburgh, PA.This is a fantastic opportunity for individuals who excel in providing exceptional customer service and possess strong organizational skills.Key ResponsibilitiesDispatch and Coordinate Service Calls: Efficiently dispatch service...


  • Pittsburgh, Pennsylvania, United States Highmark Inc. Full time

    Job OverviewAs a Patient Triage Coordinator, you will be responsible for assessing patient needs, prioritizing triage, and coordinating transfers between medical facilities. You will utilize your strong communication skills to facilitate communication between clinicians and emergency transport staff.Key responsibilities include answering multi-channel phone...


  • Pittsburgh, Pennsylvania, United States Stratus Team LLC Full time

    Job Description: Financial Operations CoordinatorWe are seeking a highly skilled Financial Operations Coordinator to join our team. The successful candidate will be responsible for overseeing the organization's payroll operations, ensuring timely and accurate compensation for employees while adhering to federal, state, and local regulations.The Financial...


  • Pittsburgh, Pennsylvania, United States Highmark Inc. Full time

    At Highmark Inc., we are seeking a skilled Patient Transfer Coordinator to join our team. This is an exciting opportunity to work in a fast-paced environment and make a real difference in the lives of patients.The salary for this position is $45,000 - $60,000 per year, depending on experience.About the Role:This role is responsible for coordinating patient...


  • Pittsburgh, Pennsylvania, United States Access Elevator Full time

    About the RoleWe are seeking a highly skilled Customer Service Coordinator to join our team at Access Elevator. As a key member of our service operations team, you will be responsible for coordinating and scheduling appointments between technicians and customers, processing work orders, and handling customer inquiries and complaints.Key...


  • Pittsburgh, Pennsylvania, United States Highmark Health Full time

    Job OverviewThis role plays a vital part in ensuring the seamless transfer of patients between healthcare facilities. As a Patient Transfer Coordinator Assistant, you will be responsible for coordinating with clinicians to prioritize patient triage and transfer, utilizing computer-based registration software to create patient profiles.Key...


  • Pittsburgh, Pennsylvania, United States Valentis Full time

    About Valentis Group Inc.">Valentis Group Inc. is a reputable security logistics and risk management solution provider in Pittsburgh, PA. We offer competitive wages and rewarding career opportunities.">Job Overview">We are seeking a highly motivated and skilled Full-Time Dispatcher to join our Security team. The successful candidate will be responsible for...


  • Pittsburgh, Pennsylvania, United States Stratus Team LLC Full time

    Job RequirementsWe are looking for a Financial Data Coordinator with 3+ years of experience in payroll processing or administration to manage and update payroll data, including employee status changes, salary adjustments, timekeeping, deductions, and benefits contributions. This role involves staying informed of and ensuring payroll practices comply with...


  • Pittsburgh, Pennsylvania, United States Human Capital Advisors Full time

    We are seeking an Electrical Team Coordinator to join our team at Human Capital Advisors. As a key member of our maintenance team, you will be responsible for leading and coordinating the work of electricians in installing, maintaining, repairing, and removing electrical systems, equipment, and fixtures in new retail and office build...


  • Pittsburgh, Pennsylvania, United States Work With Your Handz Full time

    In this exciting role as a Customer Service Representative at Work With Your Handz, you'll have the opportunity to shine and grow in a dynamic work environment.About Our Ideal CandidateWe're looking for someone with exceptional communication skills, a strong sense of organization, and a passion for delivering top-notch customer service.Your daily tasks will...


  • Pittsburgh, Pennsylvania, United States Access Elevator Full time

    Our StoryAccess Elevator was born in the early 2000's after one company needed to become two. Our team specializes in Stair Lifts, Vertical Lifts, and Elevators. Even at its inception, we were already a leader in the accessibility industry – installing hundreds of customized lifts and elevators a year.About the PositionResponsible for coordinating and...


  • Pittsburgh, Pennsylvania, United States St. Clair Health Full time

    Job SummaryWe are seeking a skilled Emergency Response Specialist to join our team at St. Clair Hospital in Pittsburgh, PA.About the RoleThis is a full-time, days/evenings position that requires excellent communication and problem-solving skills.ResponsibilitiesReceive and transmit emergency and administrative messages over a combined police, fire, and...


  • Pittsburgh, Pennsylvania, United States Wilson Workforce Solutions, LLC Full time

    Job OverviewAmericon, a regional disaster recovery company with offices in Pennsylvania and Ohio, is seeking an experienced Office Manager to oversee daily operations in its Pittsburgh office.This is a salaried position offering a competitive hourly rate of $45.00 - $50.00 per hour, paid vacation (2 weeks), paid Holidays, benefits reimbursement, and large...

  • Care Team Coordinator

    2 weeks ago


    Pittsburgh, Pennsylvania, United States UPMC Full time

    Job SummaryWe are seeking a skilled and compassionate Casual Registered Nurse to join our team at UPMC Presbyterian. As a Casual Registered Nurse, you will work closely with patients, families, and healthcare teams to deliver high-quality, patient-centered care.About the Role:You will provide direct patient care, including assessing patient needs, developing...


  • Pittsburgh, Pennsylvania, United States The Junkluggers of Pittsburgh Full time

    About the RoleWe are seeking an experienced Operations Manager to lead our team at The Junkluggers of Pittsburgh. This is a key leadership position that requires strong organizational and communication skills, as well as the ability to motivate and direct a team.The successful candidate will be responsible for ensuring daily operations run smoothly and...


  • Pittsburgh, Pennsylvania, United States Township of Upper St Clair Full time

    About the RoleWe are looking for an experienced Emergency Response Specialist to join our team as a Public Safety Coordinator at the Township of Upper St. Clair.In this role, you will be responsible for receiving and dispatching emergency calls, maintaining accurate records, and providing exceptional customer service to our community.You will work closely...


  • Pittsburgh, Pennsylvania, United States Highmark Inc. Full time

    Job SummaryWe are seeking a highly skilled Medical Transfer Liaison Specialist to join our team at Highmark Inc. This role is responsible for coordinating timely patient transfers between clinicians, ensuring efficient and effective care delivery.About the RoleAnswer multi-channel phone calls to facilitate patient triage and transfer coordination (50% of...

  • HVAC Technician

    3 days ago


    Pittsburgh, Pennsylvania, United States Millian-Aire Enterprises, a BGIS Company Full time

    About the RoleWe are looking for a skilled HVAC Technician to join our team in Pittsburgh, PA. As a Commercial HVAC Installer Technician, you will be responsible for performing routine maintenance, replacing parts, and installing HVAC systems. You will work closely with a support team, including dispatchers, coordinators, supervisors, and technical...