Order Fulfillment Coordinator
3 weeks ago
At Auburn Distribution Company, we are committed to delivering exceptional customer experiences. As a key member of our team, the Order Fulfillment Coordinator will play a vital role in ensuring timely and accurate order processing. If you have a passion for customer service and are proficient in technology, this could be the ideal opportunity for you.
About the Role
We offer a competitive salary of $58,000 annually, based on experience. Benefits include health insurance, dental, vision, flex spending, life insurance, paid holidays, vacation, and sick time. Our company invests in employee development and provides training to enhance your skills and growth.
Key Responsibilities
- Enter orders, quotes, and warranties into NetSuite ERP system
- Respond to customer inquiries and resolve issues
- Collaborate with internal teams to ensure seamless support throughout the order process
- Utilize NetSuite CRM to manage our customer database effectively
- Build long-lasting relationships with customers and exceed their expectations
- Make outbound calls to procure orders from customer accounts
Qualifications and Requirements
- Prior customer service or sales experience
- High School Diploma or GED
- Solid computer and software skills, including MS Office
- Excellent communication and problem-solving abilities
- Ability to multitask and work in a fast-paced environment
Benefits
We offer a comprehensive benefits package, including health insurance, dental, vision, flex spending, life insurance, paid holidays, vacation, and sick time.
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