Order Management and Logistics Coordinator

6 days ago


Farmington Hills, Michigan, United States Spectrum Food, Inc. Full time
About the Role

Spectrum Food, Inc. is a leading national wholesale distributor of beverage products seeking an experienced professional to join our team as a Customer Service and Fulfillment Specialist.

In this role, you will be responsible for providing exceptional customer service, managing customer relationships, and ensuring accurate and timely order fulfillment.

The estimated annual salary for this position is $70,000 - $90,000, depending on experience.

Main Responsibilities
  • Provide exceptional customer service to internal and external customers
  • Manage customer relationships, including responding to inquiries and resolving issues
  • Ensure accurate and timely order fulfillment, including managing inventory and processing orders
  • Develop and implement effective customer satisfaction strategies to drive growth and retention
Requirements
  • Proven experience in customer-facing roles
  • Strong communication and interpersonal skills
  • Ability to work effectively in a fast-paced environment
  • Excellent organizational and time management skills
  • Knowledge of CRM software and systems is a plus


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