Full Time Branch Ambassador- South Nassau Area

3 weeks ago


West Hempstead, New York, United States Capital One Full time
About the Role

We are seeking a highly motivated and customer-focused Branch Ambassador to join our team at Capital One. As a Branch Ambassador, you will play a vital role in delivering an exceptional customer experience and helping our customers achieve their financial goals.

Key Responsibilities
  • Provide personalized service to customers, answering their questions and addressing their concerns in a professional and courteous manner.
  • Process a wide range of transactions, including check cashing, deposits, transfers, and withdrawals, while maintaining a high level of accuracy and attention to detail.
  • Monitor and mitigate fraud, adhering to established operational policies and procedures.
  • Resolve customer inquiries quickly and efficiently, delivering an extraordinary customer experience.
  • Work collaboratively with colleagues to achieve team goals and objectives.
Requirements
  • High School Diploma or equivalent certification.
  • At least 1 year of retail, sales, or customer service experience.
  • At least 6 months of cash handling experience.
Preferred Qualifications
  • Associate's degree.
  • 2+ years of retail, sales, or banking experience.
What We Offer

Capital One offers a comprehensive and competitive benefits package, including health, financial, and other benefits that support your total well-being. We are an equal opportunity employer committed to diversity and inclusion in the workplace.



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