Client Care Coordinator

3 days ago


MI United States National Home Care LLC Full time
Job Summary

We are seeking a highly motivated and detail-oriented Client Care Coordinator to join our team at National Home Care LLC. As a Client Care Coordinator, you will play a critical role in developing and maintaining relationships with referral sources, introducing clients to new caregivers, and providing exceptional customer service.

Key Responsibilities
  • Develop and maintain relationships with major referral sources, including hospitals, assisted living facilities, and healthcare providers.
  • Assign caregivers to cases and introduce clients to new caregivers.
  • Hire and orient new caregivers.
  • Conduct research on new and untapped referral sources.
  • Work closely with the scheduler and recruiter to identify and recruit caregivers who meet client needs.
  • Conduct presentations to referral sources and direct consumers on various topics, including home care services and agency offerings.
  • Meet sales goals on a weekly and monthly basis.
Requirements
  • Good attitude, high energy, and willingness to learn all aspects of the operation.
  • Compliance with Home Care Central bonding criteria.
  • Eighteen years of age or older, with U.S. citizenship and/or equivalent employment eligibility authorization.
  • Demonstrated ability to effectively communicate and interact with referral sources, clients, clients' families, co-workers, and supervisors.
  • Strong verbal and written communication skills and strong interpersonal skills.
  • Ability to perform multiple tasks under strict deadlines.
What We Offer

At National Home Care LLC, we offer a dynamic and supportive work environment, opportunities for professional growth and development, and a competitive compensation package.



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