Operations Manager

2 days ago


Prospect, Connecticut, United States CVS Health Full time
Operations Supervisor Job Description

CVS Health is seeking a skilled Operations Supervisor to join our team. As a key leader, you will support the CVS Store Management team in planning and driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service.

Key Responsibilities:
  • Manage store operations, ensuring smooth day-to-day operations and adherence to company policies and procedures.
  • Supervise store crew members, providing guidance, coaching, and feedback to ensure excellent customer service and store performance.
  • Assist customers with their questions, problems, and complaints, promoting a positive shopping experience for all CVS customers.
  • Handle customer relations issues in accordance with company policy and maintain customer/patient confidentiality.
  • Support the planning, execution, and maintenance of weekly, promotional, and seasonal merchandise displays.
Requirements:
  • Deductive reasoning ability, analytical skills, and computer skills.
  • Advanced communication skills, supervision, and influencing skills.
  • Ability to work a full-time flexible schedule, including some early morning, overnight, and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise.

CVS Health offers a competitive pay range of $26.00 per hour, as well as a comprehensive benefits package, including medical, dental, and vision benefits, 401(k) retirement savings plan, and employee stock purchase plan. We also offer paid time off, paid holidays, and a CVS store discount.


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