Insurance Support Specialist

3 days ago


La Taillée, Pays de la Loire, United States Jason Hagerty-District Office Full time
Job Overview

We are seeking a highly skilled Insurance Support Specialist to join our team at Jason Hagerty-District Office. This is a full-time opportunity that offers a competitive annual base salary of $60,000 based on experience.

In this role, you will be responsible for providing exceptional customer service, processing policy change requests, and maintaining knowledge of our products.

Prior sales experience and professional phone etiquette are essential for success in this position.


Key Responsibilities
  • Secure all trailing documents from customers and verify phone numbers, addresses, and email addresses.
  • Greet customers in a friendly and helpful manner and ask for referrals.
  • Treat each customer contact as an opportunity to cross-sell and up-sell financial products.
  • Provide ongoing support to insurance clients as needed.

Requirements
  • Possess a genuine willingness to learn and be coachable.
  • Proficiency in multi-tasking, follow-thru, and follow-up.
  • Must have ability to multitask and provide exceptional customer service.


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