Technical Support Specialist
1 month ago
This enterprise company is seeking a group of Tech Support Agents to assist with their return to office plan.
Key Skills and Requirements
1. Phone support experience (Call center or help desk or others)
2. Tech support capabilities
3. Experience working with a ticketing tool for documentation would be ideal
Essential Skills and Qualities
1. Critical thinking and problem-solving skills
2. Friendly phone demeanor and strong communication skills
3. Go-getter attitude and ability to work in a team
The team will provide training for each agent to learn the internal process and tools, including ServiceNow for ticketing. This is a great opportunity to support 250K internal employees at an enterprise company.
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