Tech Support Specialist

1 week ago


La Taillée, Pays de la Loire, United States TEKsystems Full time
About the Role

We are seeking Tech Support Agents to join our team at Wells Fargo, supporting their return to office plan.

Key Responsibilities
  • Providing phone support and technical assistance to internal employees
  • Utilizing a ticketing tool, such as ServiceNow, for documentation and issue tracking
Requirements
  • 1-2 years of experience in phone support or help desk environments
  • Tech support capabilities and strong problem-solving skills
  • Familiarity with ticketing systems and CRM software
What We Offer
  • A competitive salary range of $45,000 - $65,000 per year, depending on experience
  • Ongoing training and development opportunities
  • The chance to work with a large enterprise company and its 250,000+ employees
Benefits
  • A comprehensive benefits package, including medical, dental, and vision insurance
  • Retirement savings options, such as a 401(k) plan
  • Generous paid time off and holidays

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