LAUSD ServiceNow IT Specialist
3 days ago
LAUSD is seeking a highly skilled ServiceNow IT Specialist to augment their team in implementing IT Service Management (ITSM) using ServiceNow CSM and ITSM modules. The successful candidate will develop a technical implementation and migration plan, configure and customize the ServiceNow ITSM platform, and ensure seamless communication and data exchange between ServiceNow and other systems. The ideal candidate will have extensive knowledge of JavaScript, familiarity with UI, SQL, HTML, and CSS, and experience in developing ServiceNow reports, ServiceNow Playbook development, and inbound and outbound data exchange development between ServiceNow and other systems via API (REST and SOAP). Strong knowledge of ITIL processes, experience with Remedy ITSM, Microsoft PowerBI, ServiceNow CSM, ServiceNow, and NowAssist is also desirable. The successful candidate will work closely with the LAUSD ServiceNow team to ensure a successful implementation and will be responsible for developing ServiceNow ITSM technical implementation and migration plan, installing, configuring, and customizing the ServiceNow ITSM platform, migrating configurations, user access, service requests, incidents, work orders, and change requests from an existing system to ServiceNow ITSM, configuring integrations between ServiceNow and other systems to enable seamless communication and data exchange using APIs and data load, creating reports for ITSM data in ServiceNow and Microsoft PowerBI, reviewing the current LAUSD ServiceNow CSM setup, and assisting with troubleshooting issues. The resource(s) shall be available to begin work upon full execution of the agreement and will be required to work standard work hours, Monday through Friday between 8 AM to 5 PM PT, unless other arrangements are mutually agreed upon. The actual schedule may be adjusted based on project needs by the sponsor. The proposed firm and/or resource are expected to bring their own laptop computer equipped with appropriate project management tools such as MS Word, Excel, SharePoint, etc. A performance review will be conducted by the District to ensure services are performed satisfactorily by the Contractor and its resource. The estimated salary for this position is $85,000 to $110,000 per year, depending on experience. LAUSD is an equal opportunity employer and welcomes applications from qualified candidates.
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LAUSD ServiceNow ITSM Developer
4 days ago
Los Angeles, California, United States Kaygen Full timeJob SummaryThe Los Angeles Unified School District is seeking a highly skilled ServiceNow ITSM developer to augment their team in implementing IT Service Management (ITSM) solutions. The ideal candidate will have extensive knowledge of ServiceNow ITSM, including experience in implementing and configuring the platform, as well as developing reports and...
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Los Angeles, California, United States Kaygen Full timeJob Title: Business Systems Analyst for LAUSDJob Summary:We are seeking a highly skilled Business Systems Analyst to join our team at Kaygen. The ideal candidate will have a strong background in business analysis, with experience in gathering and documenting requirements, analyzing data, and developing solutions to meet business needs.Key Responsibilities:-...
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4 weeks ago
Los Angeles, California, United States Los Angeles USD Full timeAbout the EmployerLos Angeles Unified School District (LAUSD) is a leading public school district in the United States, serving a diverse student population. Our mission is to educate and empower all students as future leaders.Job SummaryWe are seeking a dedicated and equity-focused Pupil Services and Attendance Counselor to join our team. The successful...
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Pupil Services and Attendance Specialist
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