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Restaurant Operations Manager

2 months ago

Santee, California, United States Chick-fil-A Full time
About the Role

As a Restaurant Operations Manager at Chick-fil-A, you will play a crucial role in ensuring the smooth operation of our restaurant. Your primary responsibility will be to assist the management team in all aspects of shift management, guaranteeing that every guest has an exceptional experience.

Key Responsibilities
  • Supervise assigned stations for an entire shift, ensuring that all tasks are completed efficiently and effectively.
  • Assist with opening and closing procedures, guaranteeing that the restaurant is prepared for the next shift.
  • Monitor and maintain the cleanliness of the dining area, restrooms, parking lot, and overall facility.
  • Address guest issues promptly and professionally, escalating complex concerns to management as needed.
  • Provide guidance and feedback to team members, promoting a positive and productive work environment.
  • Ensure compliance with all company policies and procedures, maintaining the highest standards of quality and customer service.
Requirements
  • Previous customer service experience is preferred, with a strong focus on delivering exceptional guest experiences.
  • Leadership experience is an asset, with the ability to motivate and direct team members effectively.
  • Hard work and dedication are essential, with a commitment to maintaining a clean and organized work environment.
  • Team-oriented and friendly, with excellent communication skills and a positive attitude.
  • Honest and reliable, with a strong sense of integrity and a commitment to upholding company values.
Benefits
  • Flexible scheduling to accommodate your needs, with a focus on work-life balance.
  • Closed Sundays, allowing you to enjoy a day off with family and friends.
  • Opportunities for growth and development, with training and support to help you succeed in your role.
  • Competitive pay and benefits, with a focus on rewarding your hard work and dedication.