Store Operations Manager

4 weeks ago


Santee, California, United States Jamba Juice Full time

Store Operations Manager

We are seeking a highly motivated and experienced Store Operations Manager to join our team at Jamba Juice. As a Store Operations Manager, you will be responsible for managing the overall operations of a store, including team member leadership and development, sales performance, customer service, community involvement, and execution of brand excellence.

Key Responsibilities:

  • Manage Profit and Loss, store-level sales and financials such as staffing and inventory costs
  • Maintain operational excellence and demonstrate exceptional leadership behavior
  • Create a store plan to execute regional and company initiatives and follow-up consistently to ensure that your store is on track to achieve great results
  • Utilize financial tools and analyzing financial reports to identify and address trends and issues in-store performance
  • Ensure that all productivity numbers, sales, and budgets are met
  • Review business practices, determine the needs of customers and team members, and identify performance opportunities to create strategies that improve overall business performance
  • Train, coach, counsel, and discipline team members and shift managers
  • Lead your team in the execution of Jamba standards to create excellent customer experiences
  • Recognize outstanding work performance while providing necessary constructive feedback
  • Maintain up-to-date knowledge of the store trade area and the surrounding community
  • Develop and maintain positive relations with the surrounding community through effective marketing and sponsorship
  • Adhere to all company food safety, cash handling, and operational policies and procedures and ensure that all team members are in compliance as well

Requirements:

  • 21 years of age or older
  • High school degree or equivalent required; Bachelor's degree or equivalent certification in restaurant management or hospitality preferred
  • Minimum 1 year management experience, including Profit and Loss management
  • Availability to work 45 hours per week including evenings and weekends
  • Strong leadership skills: Ability to build a great team and create positive work environment
  • Ability to drive and manage workplace change
  • Strong Profit and Loss management abilities
  • Proficiency with Microsoft Office Suite and POS software
  • Ability to stand, bend, scoop, and regularly lift up to 40 pounds
  • Comfortable working occasionally in walk-in coolers and freezers
  • Ability to pass a background check
  • Restaurant management, food service, outside sales, and/or outdoor recreation retail experience preferred
  • Bilingual skills a plus
  • Have reliable transportation, a positive attitude, and a solid work ethic
  • Be willing to take coaching, learn the brand, and apply what you learn from shift to shift
  • Follow all safety and sanitation standards as required


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