Operations Manager

2 days ago


Santee, California, United States Nothing Bundt Cakes Full time

The Nothing Bundt Cakes Shift Leader plays a vital role in creating a warm and welcoming environment for guests. They work closely with the Assistant Bakery Manager, Bakery Manager, and Team Members to deliver exceptional cakes and a superior guest experience.

This role requires strong leadership skills, with a focus on driving sales and profitability, executing day-to-day responsibilities, and ensuring compliance with NbC standards.

The Shift Leader is responsible for reinforcing the NbC culture, promoting core values, and bringing the brand to life for team members and guests.

Key Responsibilities:

  • Lead a team of bakery staff to achieve productivity goals and deliver exceptional guest experiences.
  • Collaborate with bakery management to drive sales and profitability.
  • Ensure compliance with NbC standards and policies.
  • Reinforce the NbC culture and promote core values.

Requirements:

  • High school diploma or GED; post-secondary education is a plus.
  • 1-3 years of guest-facing experience in a retail, restaurant, or food service environment, preferably in a lead role with progressive managerial responsibilities.
  • Demonstrated success in creating a superior guest experience and coaching others to do the same.
  • Basic proficiency in Microsoft Word, Excel, and Outlook, with comfort in learning new technologies.

Work Availability:

Must have the flexibility to work various shifts, including early mornings, evenings, weekends, and holidays, based on changing business demands.


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