Customer Service Coordinator

3 weeks ago


Bronx, New York, United States The Chefs Warehouse Full time

At The Chefs' Warehouse, we're seeking a skilled Customer Service Coordinator to join our team. As a key member of our customer service team, you'll be responsible for receiving and responding to customer inquiries via various channels, including phone, email, and voicemail. You'll also be tasked with entering orders into our system, informing customers of items not ordered or out of stock, and offering substitutions where available.

About the Role

This is a great opportunity for someone who enjoys working in a fast-paced environment and is comfortable dealing with customers, vendors, and colleagues alike. If you're looking for a challenging and rewarding role that offers opportunities for growth and development, then this could be the perfect fit for you.

Responsibilities
  • Receive and respond to customer inquiries via phone, email, and voicemail
  • Enter orders into our system
  • Inform customers of items not ordered or out of stock
  • Offer substitutions where available

We estimate the salary for this role to be around $45,000-$55,000 per year, depending on experience and qualifications.



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