Customer Service Representative

2 days ago


Bronx, New York, United States Waste Connections Full time
About Us

Waste Connections is a leading provider of waste collection and recycling services in the US and Canada. Our company culture emphasizes self-directed, empowered employees who prioritize customer satisfaction and community impact.

Job Summary

We are seeking an experienced Customer Service Representative to join our team at our Red Hook location in Brooklyn. The ideal candidate will possess excellent communication skills, 2 years of high-volume customer service experience, and proficiency in Microsoft Office applications.

Key Responsibilities
  • Process customer orders, payments, and account updates with efficiency and accuracy.
  • Interact with customers and internal teams to resolve issues, provide solutions, and promote safe and environmentally responsible practices.
Requirements
  • High school diploma or equivalent required; associate's or bachelor's degree preferred.
  • Minimum 2 years of high-volume customer service experience.
  • Excellent verbal and written communication skills.
  • Proficiency in Microsoft Word, Excel, and Outlook.
Benefits
  • Competitive hourly rate: $19-21/hour depending on experience.
  • Benefits package includes 401(k) matching, health insurance, life insurance, and more.
  • Ongoing training and professional development opportunities.


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