Customer Service Director

3 weeks ago


Bronx, New York, United States Extra Space Storage, Inc. Full time
Discover a Career Opportunity: Become a Customer Service Director and lead our team in delivering exceptional customer experiences at our self-storage facilities.

Job Summary: As a Customer Service Director, you will oversee day-to-day operations of one or more facilities, focusing on developing customer relationships, improving sales objectives, and maintaining a clean facility environment. You will also handle cash transactions, balance receipts, and pursue collections.

Key Responsibilities: * Manage facility operations and ensure compliance with company policies and procedures
* Develop and maintain strong customer relationships to drive sales and revenue growth
* Implement effective sales strategies to meet and exceed sales objectives
* Maintain a clean and organized facility environment to ensure a positive customer experience

Requirements: To be successful in this role, you must have at least 2 years of customer-facing employment experience and 1 year of leadership or supervisory experience. You should possess strong computer skills and a valid driver's license. A high school diploma or equivalent is required, and a college education is preferred.

Benefits: Our competitive salary range is $21-$23 per hour, depending on location and experience. We also offer a comprehensive benefits package, including paid time off, a generous 401(k) match, and affordable medical benefits.

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