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IT Support Specialist

2 months ago

New York, New York, United States DCi Technology Solutions Full time
Position Overview

We are looking for a skilled IT Support Specialist with a solid background in desktop support, along with some experience in server and network operations. The ideal candidate will be highly organized, detail-oriented, and possess strong communication abilities.

Key Responsibilities:

  • Troubleshoot and resolve technical issues in various educational environments.
  • Provide support for hardware including desktops, laptops, Chromebooks, and network printers.
  • Assist with basic router and switching tasks.
  • Utilize Google Chrome Remote Desktop for remote assistance.

Requirements:

  • A valid driver's license and reliable transportation are essential.
  • Experience in desktop and software support is necessary.
  • Familiarity with network devices is a plus.

This role requires daily travel to different locations, ensuring a dynamic work environment.