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Customer Service Ambassador

2 months ago

San Diego, California, United States Big Box Storage Full time
Job Overview

Big Box Storage is seeking two full-time professionals to join our team as Customer Service Representatives. As a key member of our staff, you will be responsible for providing exceptional service to our customers and prospective customers.

Key Responsibilities
  • Handle inbound calls and customer inquiries in a professional and courteous manner.
  • Respond to customer emails and resolve issues in a timely and efficient manner.
  • Provide accurate and helpful information to customers regarding our storage solutions and services.
  • Work collaboratively with our sales and operations teams to ensure seamless customer experiences.
  • Meet or exceed customer satisfaction targets and contribute to the growth and development of our customer base.
Requirements
  • Strong verbal communication skills and a friendly, helpful personality.
  • Punctuality and reliability are essential for this role.
  • Ability to type 35 wpm or more.
  • Familiarity with San Diego County is preferred, but not required.
  • Spanish fluency is a plus, but not necessary.
Benefits
  • $22.00 per hour.
  • 40 hours per week.
  • 401(k) retirement plan with a company match of 3%.
  • Health insurance with no monthly premiums.
  • Life insurance.
  • Paid vacations and holidays.
About Us

Big Box Storage is a leading provider of storage solutions in San Diego. We are committed to providing our customers with a consistently high level of service and support. Our team is dedicated to helping our customers achieve their goals and overcome challenges.

We are proud to have been voted as San Diego's 'Best Storage Company' by the San Diego Reader's annual viewer poll. We are committed to maintaining this level of excellence and look for like-minded individuals to join our team.