Operations Manager II

7 days ago


Salem, Oregon, United States Amazon Services LLC Full time
About the Role

Amazon Services LLC is seeking a highly motivated and experienced Area Manager II to lead a team of hourly workforce in our Operations network. As an Area Manager II, you will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance.

Key Responsibilities
  • Support, mentor, and motivate hourly workforce to achieve business objectives
  • Manage safety, quality, productivity, and customer delivery promises
  • Collaborate with support teams, including Safety, Engineering, Loss Prevention, Quality Assurance, and Human Resources, to develop plans to meet business objectives
  • Lift up to 49 pounds and frequently push, pull, squat, bend, and reach
  • Stand/walk for up to 12 hours during shifts
  • Work in an environment where the noise level varies and can be loud
  • Work in an environment that is subject to variable temperatures and weather
  • Continuously climb and descend stairs (applies to sites with stairs)
Requirements
  • 2+ years of employee and performance management experience
  • Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
  • Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
Preferred Qualifications
  • Experience managing a team of 20+ employees
  • Experience with process improvements (Lean process, Kaizen, and/or Six Sigma)
  • Excellent customer service, communication, and interpersonal skills
  • A Bachelor's or Master's degree in Engineering, Operations, Supply Chain/Logistics, or a related field
  • Industry experience in: retail, F&B, military, manufacturing, automotive, biotech, electronics, energy, instrumentation, machinery, defense/aerospace, medical, cosmetics, production or distribution environments


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