Business Intelligence Analyst

4 weeks ago


Mountain View, California, United States Tik Tok Full time

About the Role

This position is part of the U.S. Data Security team at TikTok, responsible for ensuring the safety and security of our platform and users.

Key Responsibilities

  • Lead the weekly business review process for the Safety Operations team, including executive-level presentations and performance meetings.
  • Develop and maintain scalable, automated dashboards and reports that benchmark and track progress against key operational performance goals and initiatives.
  • Work with management and/or internal stakeholders to define business requirements and analytical needs and execute against them.
  • Support demand forecasting and modeling capabilities related to how fast we should be growing our expenses and our investment in our moderation workforce.
  • Conduct data mining, regression analysis, and other quantitative analysis using industry-standard statistical and business analytics techniques.
  • Create and maintain data documentation for both internal and partner user teams.

About the Team

The Trust and Safety Operations team is a pivotal part of U.S. Data Security, striving to enable TikTok to become the most trusted and secure platform in the US through operational excellence in content moderation.

Requirements

  • Proficiency in Excel and Sheets, with hands-on experience in SQL.
  • Experience working with Business Insights tools, e.g., Tableau, Power BI, etc.
  • Experience in data science programming languages, e.g., Python, R.
  • Comfortable with ambiguity and able to thrive with minimal oversight and process, while keeping leadership informed on progress against deadlines.
  • Strong communication, presentation, and documentation skills.


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