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Application Support Specialist

2 months ago

Pittsburgh Pennsylvania, United States SSI People Full time

{"Job Title": "Application Support Engineer", "Job Summary": "As a key player in our dynamic team, you\u0027ll provide operational support for over 200 applications in Asset and Capital Finance Risk. You\u0027ll be part of an initiative that involves writing and adding new functions to a combination of applications impacting both internal and customer-facing facets of our client\u0027s operations.", "Responsibilities": "\u2022 Lead multi-functional teams during customer service disruptions, configuration management, new feature deployment, and new product implementations.\u2022 Perform code upgrades independently.\u2022 Master multiple subject matter areas of responsibilities.\u2022 Identify and document best practices within their subject matter areas of expertise.\u2022 Suggest continuous process improvements.\u2022 Maintain and document Standard Operating Procedures.", "Requirements": "\u2022 Advanced troubleshooting in a mission-critical production environment.\u2022 IT Customer Service/Problem Management Resolution experience.\u2022 Experience analyzing code written in JAVA, J2EE, Spring Boot, and Angular.\u2022 Experience with monitoring tools such as Dynatrace, Big Panda.\u2022 Ability to write complex queries using ORACLE PL/SQL.\u2022 Strong understanding of risk controls and compliance standards.", "Education/Experience": "\u2022 Bachelor\u0027s degree in a technical field such as computer science, computer engineering, or related field, or equivalent work experience.\u0026nbsp;\u2022 6-8 years of relevant experience required.", "About SSI": "With over 25 years of industry experience, SSi People has built its reputation and expertise on putting people first. Everything we do works toward delivering an exceptional experience for our consultants, our clients, and our internal team. Through a genuine commitment to people in everything we do, we have developed refined processes and a stellar internal team to deliver talent quickly. More importantly, we focus on building long-term relationships, not transactions. Putting people first is just what we do well."}