Host/Hostess - Las Colinas Hotel

4 weeks ago


Irving, Texas, United States Omni Hotels Full time

Job Summary

This role is responsible for ensuring all guests are greeted and seated in a friendly and courteous manner. As a key member of our front of house team, you will be the first point of contact for our guests and will be responsible for providing exceptional customer service.

Responsibilities

• Greet guests when entering the restaurant with a pleasant smile and superior customer service
• Seat guests by finding a clean, available table, pulling out chairs, and placing clean menu in front of guest
• Answer phone and record reservations for large parties
• Control high volume outside of restaurant
• Monitor dining rooms for seating availability, service, safety and well being of guests
• Assist servers when needed
• Thank every guest upon departure, invite them to return, and wish them a fond farewell

Requirements

• Must have strong verbal and written communication skills
• Prior host experience preferred
• Must be able to multi task
• Must be able to stand and walk for an extended period of time or for an entire shift
• Must be able to move, lift, carry, push, pull, and place objects weighing up to 10lbs without assistance
• Must be able to work flexible shifts including nights, weekends, and holidays
• Must have alcohol training certification (TABC/TIPS)
• Must have Food Handler permit (where applicable)

About Omni Hotels & Resorts

Omni Hotels & Resorts is a dynamic hospitality company that offers a unique blend of luxury and service. Our team members are passionate about delivering exceptional guest experiences and are committed to providing a warm and welcoming environment for our guests.



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