Clinical Service Representative

2 weeks ago


Detroit, Michigan, United States Henry Ford Health System Full time
Job Summary

We are seeking a highly skilled and detail-oriented Clinical Service Representative to join our team at Henry Ford Health System. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and administrative support in a fast-paced clinical environment.

Key Responsibilities
  • Provide excellent patient service and ensure a positive experience for all patients and visitors.
  • Manage patient registration, including check-in, check-out, and preregistration processes.
  • Verify patient insurance and handle cash collections in a professional and courteous manner.
  • Reconcile patient charts and maintain accurate records.
  • Assist with new hire training and serve as a resource for Clinical Service Representatives.
  • May substitute for Coordinator as assigned.
Requirements
  • High School Diploma or G.E.D. equivalent.
  • Experience as a Clinic Service Representative.
  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a team environment and adapt to changing priorities.
  • Basic computer skills and proficiency in electronic health records (EHR) systems.
  • Ability to work in a fast-paced environment with frequent interruptions.
  • Dependable and punctual with strong organizational skills.
Working Conditions

This is a night shift position that requires the ability to work independently and as part of a team. The ideal candidate will be able to multitask, prioritize tasks, and maintain a high level of accuracy in a fast-paced environment.



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