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Clinical Service Representative

2 months ago


Detroit, Michigan, United States Henry Ford Health System Full time
Job Summary

We are seeking a highly skilled and detail-oriented Clinical Service Representative to join our team at Henry Ford Health System. As a key member of our ambulatory care team, you will be responsible for providing exceptional patient service and support in a fast-paced clinical environment.

Key Responsibilities
  • Provide patient registration and check-in services, ensuring accurate and timely completion of patient information and insurance verification.
  • Conduct cash collections and reconcile patient accounts, maintaining a high level of accuracy and attention to detail.
  • Collaborate with medical staff and other healthcare professionals to ensure seamless patient care and communication.
  • Utilize computer information systems to perform calculations, complete forms, and maintain accurate patient records.
  • Develop and maintain strong interpersonal skills to effectively communicate with patients, visitors, and healthcare staff.
  • Work effectively in a team environment, prioritizing tasks and managing multiple responsibilities to meet clinic staff and patient needs.
Requirements
  • High School Diploma or equivalent required.
  • Basic computer skills, including knowledge of software and email navigation.
  • Ability to work in a fast-paced environment with frequent interruptions.
  • Strong organizational skills and ability to multitask.
  • Dependable and punctual, with a commitment to meeting deadlines and delivering high-quality results.
What We Offer

As a valued member of our team, you will enjoy a comprehensive benefits package, including competitive health plan options, tuition assistance, and family forming benefits. Our Total Rewards program is designed to support your physical, emotional, social, financial, and spiritual well-being.

Henry Ford Health System is an equal employment opportunity/affirmative action employer, committed to the hiring, advancement, and fair treatment of all individuals without regard to race, color, creed, religion, age, sex, national origin, disability, veteran status, size, height, weight, marital status, family status, gender identity, sexual orientation, and genetic information.