Laboratory Service Representative
4 days ago
We are seeking a skilled Laboratory Service Representative to join our team at Henry Ford Health System. As a key member of our laboratory team, you will play a vital role in providing exceptional customer service and ensuring the smooth operation of our laboratory services.
Key Responsibilities- Customer Service: Interact with laboratory customers to provide information and resolve problems related to test requests, submission requirements, and result status.
- Specimen Collection: Perform specimen collection duties, including collecting and processing specimens, as required.
- Communication: Demonstrate strong communication skills, serving as a resource for laboratory staff and customers.
- Problem-Solving: Use problem-solving skills to resolve customer complaints and issues in a timely and professional manner.
- Teamwork: Collaborate with laboratory staff to ensure the efficient operation of laboratory services.
- Education: High school graduate or equivalent.
- Experience: Two to three years of clinical laboratory experience, with a working knowledge of specimen collection, handling, preparation, and workflow.
As a Laboratory Service Representative at Henry Ford Health System, you will have the opportunity to work in a dynamic and fast-paced environment, with a team of dedicated professionals who are passionate about delivering exceptional patient care. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.
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Laboratory Services Representative
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Laboratory Outreach Representative
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Laboratory Outreach Representative
1 week ago
Detroit, Michigan, United States Henry Ford Health Full timeGENERAL OVERVIEW:This role operates with a significant level of autonomy to conduct specimen collection, registration, and preparation for transport as a core responsibility. The position is pivotal in recognizing and addressing the requirements of laboratory clientele. Communication is maintained through office correspondence and telephone interactions to...
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