Food and Beverage Operations Manager
7 days ago
Job Title:
Food and Beverage Manager (FBM)
A Food and Beverage Manager (FBM) is responsible for ensuring smooth operations of the Kitchen of the Convenience Store, ensuring that the kitchen is run efficiently, and customers are satisfied.
This includes supervising kitchen staff, ensuring that inventory is stocked, and providing excellent customer service. The Food and Beverage Manager is an essential role in the successful operation of a convenience store kitchen. Assisting the General Manager and ensuring the kitchen operates smoothly and meets its sales targets and food cost goals.
Key Responsibilities:
- Training, supervising, and evaluating store staff to ensure they are efficient and customer-focused.
- Ensuring that all products are stocked, labeled, and displayed properly in the hot grab, cold grab, bakery, and fountain area, and planograms and schedules are followed.
- Monitoring inventory levels and ordering new stocks as necessary. This includes ordering food, beverages, and other supplies and managing inventory levels.
- Providing excellent customer service and promptly addressing customer concerns, including giving prompt attention and accurate orders.
- Making sure that the kitchen and fountain equipment and store is clean, organized, working properly and presents a welcoming atmosphere to customers.
- Managing Cash Registers, including performing cash management tasks such as opening and closing the till, counting money, and making deposits.
- Conducting regular food safety and security checks to ensure food is being served safely.
- Enforcing store policies and procedures and addressing any violations.
- Passing all station certifications and being able to administer station certification tests to crew members.
- Experience or willingness to run efficient kitchen operations.
Requirements:
- Availability to work all shifts, weekends, and holidays, based on business needs.
- Strong organizational and time-management skills.
Lone Star Market is your all-day, everyday stop for fresh, made-to-order foods, beverages, coffee, fuel services, ATMs, and convenience. We believe that food is more than just sustenance. We believe that food can be a force for good in the world. We are committed to using our platform to promote sustainability, community, and social justice. We continue to build and grow on our vision of delivering fresh food in a convenient neighborhood setting, to be a one-stop for our customers.
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