Abeka Quality Assurance Specialist
3 weeks ago
We are seeking a dedicated and detail-oriented Quality Assurance Analyst to join our team at Abeka. As a Quality Assurance Analyst, you will play a critical role in ensuring the highest level of quality in our customer interactions.
Key Responsibilities- Monitor and analyze customer interactions to identify areas for improvement
- Develop and implement quality assurance processes to ensure compliance with Abeka guidelines
- Collaborate with the management team to develop and implement training programs for customer service representatives
- Conduct regular quality assurance audits to ensure adherence to Abeka standards
- Provide feedback and coaching to customer service representatives to improve their performance
- Bachelor's degree in a related field
- 1+ years of experience in quality assurance or a related field
- Excellent communication and analytical skills
- Ability to work independently and as part of a team
- Strong attention to detail and organizational skills
- Experience working in a customer-facing role
- Knowledge of quality assurance principles and practices
- Ability to analyze data and make recommendations for improvement
We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.
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Abeka Quality Assurance Specialist
4 weeks ago
Pensacola, Florida, United States Pensacola Christian College Full timeJob SummaryWe are seeking a dedicated and detail-oriented Quality Assurance Analyst to join our team at Abeka. As a Quality Assurance Analyst, you will play a critical role in ensuring the highest level of quality in our customer interactions.Key ResponsibilitiesMonitor and analyze customer interactions to identify areas for improvementDevelop and implement...
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Abeka Quality Assurance Specialist
6 days ago
Pensacola, Florida, United States 01 Pensacola Christian College, Inc. Full timeJob SummaryWe are seeking a highly skilled Quality Assurance Analyst to join our team at Abeka. The successful candidate will be responsible for monitoring inbound and outbound interactions, tracking issues observed in the quality program, and analyzing results. This role will require a subject matter expert on Abeka products, policies, and procedures.Key...
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Abeka Quality Assurance Specialist
2 days ago
Pensacola, Florida, United States 01 Pensacola Christian College, Inc. Full timeJob SummaryAt 01 Pensacola Christian College, Inc., we are seeking a highly skilled Quality Assurance Analyst to join our team. As a Quality Assurance Analyst, you will play a critical role in ensuring the highest level of quality in our customer interactions.Key ResponsibilitiesMonitor and analyze customer interactions to ensure compliance with Abeka...
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Abeka Quality Assurance Specialist
4 weeks ago
Pensacola, Florida, United States Pensacola Christian College Full timeJob SummaryWe are seeking a dedicated and detail-oriented Quality Assurance Analyst to join our team at Pensacola Christian College. As a Quality Assurance Analyst, you will play a critical role in ensuring the highest level of quality in our customer interactions.Key ResponsibilitiesMonitor and analyze customer interactions to identify areas for...
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Abeka Quality Assurance Specialist
4 weeks ago
Pensacola, Florida, United States 01 Pensacola Christian College, Inc. Full timeAbout the RoleAt 01 Pensacola Christian College, Inc., we are seeking a highly skilled Quality Assurance Analyst to join our team. As a Quality Assurance Analyst, you will play a critical role in ensuring the highest level of quality in our customer interactions.Key ResponsibilitiesMonitor and analyze customer interactions to identify areas for...
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Quality Assurance Specialist
3 days ago
Pensacola, Florida, United States Chilis Full timeRole OverviewOur Quality Assurance Specialists play a vital role in ensuring that every Guest receives a perfectly prepared, high-quality dining experience at Chili's. They provide dependable, fast service that embodies the Chili's spirit. If you take pride in teamwork and delivering exceptional results, we want to hear from you.ResponsibilitiesEnsure food...
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Quality Assurance Specialist
1 week ago
Pensacola, Florida, United States ApTask Full timeAbout ApTaskApTask is a leading global provider of workforce solutions and talent acquisition services, dedicated to shaping the future of work. As an African American-owned and Veteran-certified company, ApTask offers a comprehensive suite of services, including staffing and recruitment solutions, managed services, IT consulting, and project management.Job...
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Quality Assurance and Compliance Professional
2 weeks ago
Pensacola, Florida, United States Lutheran Services Florida Full timeAbout the RoleLutheran Services Florida (LSF) is seeking a highly skilled Quality Management Specialist to join our team. As a key leader in our quality management efforts, you will be responsible for driving continuous quality improvement processes within our programs.Key ResponsibilitiesDevelop and implement quality improvement initiatives to ensure...
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Quality Assurance Manager
1 day ago
Pensacola, Florida, United States Lennar Full timeJob Title: Quality Assurance ManagerAt Lennar, we are committed to delivering exceptional quality in every home we build. As a Quality Assurance Manager, you will play a critical role in ensuring that our homes meet the highest standards of quality and craftsmanship.Key Responsibilities:Conduct thorough quality assurance inspections of homes, focusing on...
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Quality Assurance Manager
1 week ago
Pensacola, Florida, United States Vertex Aerospace LLC Full timeQuality Assurance Supervisor RolePromote and implement the V2X Quality Management Philosophy across the AIMD program, ensuring seamless collaboration with Site Managers, Government team members, and on-site personnel to address quality-related issues. Foster a culture of excellence, driving continuous improvement and ensuring compliance with regulatory...
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Quality Management Specialist
4 weeks ago
Pensacola, Florida, United States Lutheran Services Florida Full timeQuality Management SpecialistLutheran Services Florida (LSF) is seeking a highly skilled Quality Management Specialist to join our team. As a key leader in our quality management efforts, you will be responsible for driving continuous quality improvement processes within our programs.Key Responsibilities:Lead accreditation maintenance and reaccreditation...
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Construction Quality Assurance Specialist
2 days ago
Pensacola, Florida, United States RQ Construction Full timeJob OverviewRQ Construction, LLC is seeking a highly skilled Construction Quality Control Manager to join our Field Operations team. This is a project-based opportunity that requires working on-site at a military base in Pensacola, FL. The successful candidate will be responsible for planning, coordinating, and implementing a project-specific quality control...
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Customer Service Quality Assurance Specialist
3 weeks ago
Pensacola, Florida, United States West Florida Medical Center Clinic PA Full timeJob SummaryWe are seeking a highly skilled Customer Service Quality Assurance Analyst to join our team at West Florida Medical Center Clinic PA. As a key member of our quality assurance team, you will be responsible for monitoring, reporting, and analyzing MCC Employee interactions with patients, internal and external customers, and vendors via telephone...
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Customer Service Quality Assurance Specialist
1 month ago
Pensacola, Florida, United States West Florida Medical Center Clinic PA Full timeJob SummaryWe are seeking a highly skilled Customer Service Quality Assurance Analyst to join our team at West Florida Medical Center Clinic PA. As a key member of our customer service team, you will be responsible for monitoring, reporting, and analyzing MCC Employee interactions with patients, internal and external customers, and vendors via telephone.Key...
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Customer Service Quality Assurance Specialist
4 weeks ago
Pensacola, Florida, United States West Florida Medical Center Clinic PA Full timeJob SummaryWe are seeking a highly skilled Customer Service Quality Assurance Analyst to join our team at West Florida Medical Center Clinic PA. As a key member of our quality assurance team, you will be responsible for monitoring, reporting, and analyzing MCC Employee interactions with patients, internal and external customers, and vendors via telephone...
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Quality Management Specialist
2 days ago
Pensacola, Florida, United States Lutheran Services Florida Full timeJoin Our Team as a Quality Management SpecialistLutheran Services Florida (LSF) is a leading organization in the field of human services, providing a wide range of programs across the state of Florida. We are seeking a highly skilled Quality Management Specialist to join our team.About the RoleThe Quality Management Specialist will play a critical role in...
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Quality Management Specialist
4 weeks ago
Pensacola, Florida, United States Lutheran Services Florida Full timeQuality Management SpecialistLutheran Services Florida (LSF) is seeking a highly skilled Quality Management Specialist to join our team. As a key leader in our quality management efforts, you will take full ownership of the continuous quality improvement processes within the program, applying critical thinking to drive quality initiatives and ensure that...
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Quality Management Specialist
2 days ago
Pensacola, Florida, United States Lutheran Services Florida Full timeJob Title: Quality Management SpecialistLutheran Services Florida (LSF) is seeking a highly skilled Quality Management Specialist to join our team. As a key leader in our quality management efforts, you will be responsible for driving continuous quality improvement processes within our programs.Key Responsibilities:Lead accreditation maintenance and...
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Quality Assurance Manager
1 day ago
Pensacola, Florida, United States Entegee Full timeJob OverviewEntegee is seeking a highly skilled Quality Assurance Manager to lead our quality operations and ensure compliance with regulatory agencies, company policies, and contractual obligations.Key Responsibilities:Manage daily quality operations, including inspection, supplier management, quality engineering, corrective/preventative actions, production...
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Construction Quality Assurance Manager
2 days ago
Pensacola, Florida, United States RQ Construction Full timeJob Title: Construction Quality Control ManagerWe are seeking a highly experienced Construction Quality Control Manager to join our Field Operations team at RQ Construction, LLC. This is a fantastic opportunity to work on a variety of projects throughout the Southeastern US, with a focus on quality control and assurance.Key Responsibilities:Plan, coordinate,...