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Quality Management Specialist

1 month ago

Pensacola, Florida, United States Lutheran Services Florida Full time
Job Title: Quality Management Specialist

Lutheran Services Florida (LSF) is seeking a highly skilled Quality Management Specialist to join our team. As a key leader in our quality management efforts, you will be responsible for driving continuous quality improvement processes within our programs.

Key Responsibilities:
  • Lead accreditation maintenance and reaccreditation activities for our programs in coordination with LSF Quality Assurance Department.
  • Participate in reviews and analyses as a subject matter expert, serving as a resource to other team members and leadership.
  • Develop and monitor contracts, ensuring compliance with contract and performance measures.
  • Lead corrective action planning and performance improvement planning efforts for our programs.
  • Assist in training of direct care staff and shelter/residential managers to ensure contract and regulation requirements.
Requirements:
  • Bachelor's degree in human services or related field.
  • Minimum 3-5 years of job-related experience, including 2-3 years in Quality Management.
  • Experience with an accreditation process is required for this role.
  • Strong leadership and administrative abilities, with excellent communication and interpersonal skills.
Why Work for LSF?

LSF offers a wide range of programs across the state of Florida, serving diverse populations in need. As a Mission-Driven organization, we provide opportunities for growth and development, while making a meaningful impact in the lives of others.

Our comprehensive benefits package includes medical, dental, and vision coverage, as well as a 403(b) retirement plan with a discretionary employer match. We also offer tuition reimbursement, employee assistance programs, and more.