Hotel Guest Services Representative
3 weeks ago
"As a Front Desk Agent at The Seelbach Hilton, you will play a critical role in ensuring that our guests have an exceptional stay. You will be responsible for handling all aspects of check-in and check-out, maintaining accurate records of guest information, and providing exceptional guest service.
We are seeking someone with a strong background in customer service, who is able to work effectively in a fast-paced environment and maintain a positive attitude under pressure. A high school diploma is required, with college experience preferred.
This position offers a competitive salary of $55,000 - $70,000 per year, depending on experience, plus benefits such as health insurance, paid time off, and opportunities for professional growth and development.
Main Responsibilities:
- Manage the front desk area, handling all aspects of check-in and check-out, including processing payments and handling cash, credit card transactions, and other forms of payment.
- Maintain accurate records of guest information, including room assignments and payment methods.
- Provide exceptional guest service, responding promptly to guest requests and resolving any issues that may arise.
Requirements:
- High school diploma required; college experience preferred.
- Prior hospitality experience, preferably in a front desk or customer service role.
- Excellent communication and interpersonal skills, with the ability to work effectively with guests, colleagues, and management.
- Ability to work accurately and efficiently, with a focus on detail and quality.
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Hotel Server Representative
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Overnight Guest Service Professional
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Hotel Guest Service Manager
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Customer Service Representative
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Customer Service Representative
2 weeks ago
Louisville, Kentucky, United States Myriad Hotel Full timeRole OverviewAs a Guest Service Agent at Myriad Hotel, you will be responsible for delivering exceptional customer service and ensuring that our guests have a positive and memorable experience.Your key responsibilities will include responding to guest inquiries, requests, and complaints, maintaining knowledge of hotel services and amenities, and providing...
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Hotel Ambassador
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Hotel Guest Services Representative
4 weeks ago
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Guest Experience Specialist
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Customer Service Representative
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Hotel Front Desk Associate
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Cleanliness and Guest Experience Lead
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Hotel Housekeeping Assistant
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Parking Operations Coordinator
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Hospitality Service Coordinator
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Hotel Service Coordinator
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