Student Living Operations Supervisor

2 weeks ago

Baltimore, Maryland, United States Trinity Property Consultants Full time


Position at Trinity Property Consultants

At Trinity Property Consultants, your expertise is the key to our continued success. Join us and become an essential part of an organization that values your skills and is committed to your professional growth. Guided by our core values of innovation, teamwork, excellence, and empowerment, we have been creating vibrant communities for three decades and are proudly ranked among NHMC's Top 50 Apartment Owners and Managers. We're on the lookout for passionate individuals that will elevate our vibrant culture and join us in delivering unparalleled service to our valued team members, residents, investors, and partners.

Salary: $90K-$100K annually, based on experience, plus potential for bonuses. This new team member must have student housing experience.

Job Overview:
  • Maximize net operating income through strategic cost management.
  • Ensure optimal occupancy rates.
  • Craft and implement marketing strategies while staying attuned to market trends and competitive pricing.
  • Provide timely operational and financial reports to your Regional Manager.
  • Foster a high-performing on-site team through effective training, clear communication of standards, and leadership.
  • Oversee the execution of all policies and procedures outlined in the company manuals.
  • Lead daily and weekly motivational team meetings.
  • Guarantee that all property aspects are operational and secure.
  • Coordinate with vendors to maintain readiness of vacant units.
  • Conduct regular inspections of grounds, buildings, and apartment units.
  • Perform and evaluate market surveys.
Special Requirements:

Physical Demands:
  • Regularly required to sit, stand, walk, talk, hear, and reach using various body parts. Occasional climbing may be necessary. Must be able to work at a computer and communicate via phone for extended periods. Ability to detect auditory and/or visual alarms is essential, and flexibility to work extended hours and weekends may be required.
Attendance/Travel:
  • This is a full-time role that may require availability for nights, weekends, and occasional holidays. Active participation in company events is also expected.
Essential Skills:

Key competencies include the ability to effectively address the needs of residents, prospects, and vendors. Other vital skills include:
  • Managing high-pressure situations with composure.
  • Demonstrating strong leadership capabilities.
  • Exhibiting excellent communication skills.
  • Possessing superior collection abilities.
  • Exhibiting strong administrative and organizational skills.
  • Mastering time management and prioritization.
  • Fostering a customer service-oriented mindset.
  • Having a robust sales background.
  • Understanding state laws related to fair housing.
Qualifications:

Computer Skills:
  • Intermediate knowledge of computer systems and the Internet.
  • Proficiency in MS Word, Excel, and Outlook.
  • Familiarity with software such as Yardi, Voyager, LRO, Entrata, and Resident Check is preferred.
Learning and Development:
  • Commitment to ongoing professional development through our company's educational programs.
Education:
  • A high school diploma or equivalent is required.
  • Certifications such as CPM, CAM, RMP, or CMCA are preferred but not mandatory.
  • Ability to perform intermediate mathematical functions and utilize all on-site resident management software.
Professional Experience:
  • A minimum of one year’s experience as a Property Manager in the Multifamily Industry is required.
  • A minimum of one year’s experience in student housing is required.
Benefits:
  • Medical, Vision, & 125 Plan: We cover 100% of the monthly premium costs for employee medical and vision benefits and offer a 125-plan option for dental.
  • Retirement Plans: Prepare for retirement with a 2% employer match on your 401(k) savings.
  • Insurance: We provide up to $25,000 of group life, long-term, and short-term disability insurance.
  • Paid Time Off: Competitive paid holidays and vacation time based on years of service (available after 90 days of employment for full-time employees).
  • Sick Leave: Compliant with state and local jurisdiction requirements.
  • Referral Bonuses: Earn $1000 for successful hires made through employee referrals.
  • Volunteer Time-Off: Up to 16 hours annually for community service opportunities.
  • Additional Perks: Corporate shopping discounts, appliance discounts, and lifestyle discounts.
  • Employee Assistance Program (EAP): Includes Health Advocate and Travel Assistance Program.
  • Emergency On-Call Compensation: Recognizing and rewarding our facilities team for supporting residents outside of normal office hours during emergencies.
  • Bonus & Commission Structures: Competitive recognition for hard work and goal achievement.
  • Advancement Opportunities: We promote from within and provide extensive professional development training, reimbursement programs, and exclusive scholarship opportunities.
At Trinity Property Consultants, we are dedicated to fostering a diverse, equitable, and inclusive workplace where everyone is valued, respected, and empowered to be themselves. We provide equal opportunities for all, irrespective of race, ethnicity, gender identity, sexual orientation, age, religion, disability, or other protected classes. Recognizing diversity as a catalyst for innovation, we embrace each individual's unique contributions and foster a culture of belonging where everyone can thrive.

Note: This job description includes the core responsibilities for Trinity Property Consultants. These duties are subject to change based on regional and organizational discretion.

See more about our Company and benefits at: https://www.trinity-

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