Insurance Customer Service Representative

11 hours ago


Albany, New York, United States One80 Intermediaries Full time

Job Summary

We are seeking a highly skilled Insurance Customer Service Representative to join our team at One80 Intermediaries. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, answering their questions, and resolving their issues in a timely and professional manner.

Key Responsibilities

  • Respond to client inquiries and resolve issues via phone, email, and mail
  • Provide accurate and timely information to clients regarding their insurance policies and coverage
  • Identify and respond to client needs and concerns in a manner that meets or exceeds client service level standards
  • Collaborate with internal teams to resolve complex client issues

Requirements

  • High school diploma or equivalent required; 2+ years of experience in customer service and/or sales preferred
  • Property and Casualty (P&C) or Personal Lines license required
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and meet deadlines

About One80 Intermediaries

One80 Intermediaries is a leading insurance wholesaler and program manager, offering placement services and binding authority for property and casualty, life, travel/accident and health, affinity and administrative services, and warranty business. We are committed to providing exceptional service to our clients and are seeking a talented and dedicated individual to join our team.



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