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Healthcare Customer Service Associate

2 months ago


Frisco, Texas, United States Collabera Full time
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Patient Service Representative

Contract Type: Temporary

Location: Frisco, Texas, US

Compensation: $20.00 Per Hour

About the Position:
  • We are looking for a dedicated individual to perform essential intake and administrative functions for patients entering the healthcare facility or utilizing outpatient services.
  • This position requires the collection of patient data, coordination of appointments, and facilitation of necessary diagnostic evaluations.
Key Responsibilities:
  • Conduct interviews with patients to obtain demographic and insurance details for medical documentation.
  • Accurately enter patient registration information into the electronic health record system.
  • Provide patients with comprehensive medical and financial information.
  • Discuss financial arrangements with patients and their families.
  • Guide patients to the correct locations, arrange transportation, manage incoming calls, and offer clerical assistance.
  • Prepare necessary forms, orders, and maintain required supplies.
Educational Requirements: - High School diploma or GED

Job Qualifications:
  • Patient-focused
  • Knowledge of Medical Terminology
  • Experience with Medical Records
  • Outpatient Services
  • Intake Procedures
  • Discharge Processes
Contact a Recruiter
  • Recruiter Name: Aman Bhatia
Apply Now