Customer Service Representative

6 days ago


Sterling, Virginia, United States US Sedan Service Full time
Job Summary

We are seeking a highly skilled and customer-focused individual to join our team as a Greeter at US Sedan Service. As a key member of our operations team, you will be responsible for providing exceptional service to our passengers, ensuring their safety and satisfaction throughout their journey.

Key Responsibilities:

  • Provide top-notch customer service to passengers, responding to their needs and concerns in a professional and courteous manner.
  • Coordinate with chauffeurs to ensure seamless transportation experiences for our clients.
  • Review and prepare trips, ensuring all necessary information is accurate and up-to-date.
  • Ensure the safe and secure transportation of passengers and their luggage.
  • Perform ad hoc support duties as assigned by management.

Requirements:

  • Must be at least 18 years old.
  • Must have a minimum of 2 years of customer service experience.
  • Ability to lift up to 75 lbs.
  • Willing and able to work rotating shifts, including nights, holidays, weekends, and days off.
  • Must be able to handle physical aspects of the job, including working outside in various temperatures, standing for long periods, bending, squatting, and moving quickly.

Skills:

  • Excellent communication and interpersonal skills.
  • Ability to multitask in a fast-paced, deadline-driven environment.
  • Strong attention to detail and organizational skills.
  • Ability to work effectively in a team environment.
  • Flexibility and adaptability in a dynamic work environment.

Job Posted by US Sedan Service



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