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Healthcare Support Specialist
2 months ago
Company Overview:
The Sycuan Band of the Kumeyaay Nation has a rich history, having evolved from a close-knit community focused on agriculture, hunting, and fishing to a modern governance structure that operates a Casino and a Golf Resort, alongside various business ventures in the San Diego area. Despite the changes over the centuries, the essence of community remains at the heart of Sycuan. Working here means becoming part of a family dedicated to shared goals and mutual support.
Position Summary:
The Medical Assistant I plays a crucial role in delivering healthcare services to patients, ensuring their comfort and well-being during their visits.
Key Responsibilities:
- Conducts preliminary screenings for patients before their appointments with healthcare providers.
- Executes various treatments and diagnostic tasks, including audiology assessments, visual acuity tests, EKGs, and ear irrigation procedures.
- Aids healthcare professionals during examinations and minor surgical interventions.
- Administers prescribed medications and documents their administration accurately.
- Cleans and manages minor wounds, changes dressings, and removes sutures under supervision.
- Prepares examination rooms and ensures all equipment is sanitized and organized.
- Maintains an up-to-date inventory of medical supplies and ensures exam rooms are adequately stocked.
- Processes prescriptions electronically to the pharmacy prior to patient discharge.
- Completes necessary entries in the Electronic Medical Records System, including vital signs and patient history.
- Scans and uploads insurance documentation and medical records into the Electronic Medical Records System.
- Assesses and updates patients' immunization records, administering vaccines as per established protocols.
- Monitors vaccine storage conditions and reports any discrepancies immediately.
- Registers immunizations in the local immunization registry.
- Collects and prepares specimens for laboratory analysis in the absence of lab technicians.
- Communicates any observed patient behaviors that may impact treatment to medical providers.
- Ensures patient comfort and addresses any concerns with the Clinical Operation Manager.
- Changes sharps containers as needed and performs daily checks on eye wash stations.
- Adheres to infection control standards in compliance with local, state, and federal regulations.
- Assists in compiling necessary reports and participates in health conferences.
- Attends all staff and departmental meetings to stay informed and engaged.
- Maintains ongoing education to meet recertification requirements for Medical Assistants.
- Cleans and sterilizes medical instruments and disposes of hazardous materials according to safety guidelines.
Qualifications:
Education and Experience:
- High School Diploma or G.E.D.
- Completion of a Medical Assistant certification program.
- Experience as a Medical Assistant.
- Current CPR Certification.
Skills and Knowledge:
- Strong understanding of medical office protocols and regulations regarding medical records.
- Excellent communication skills for effective interaction with patients and healthcare staff.
- Proficient in data entry and familiar with Electronic Health Records systems.
- Ability to prioritize tasks and manage multiple responsibilities efficiently.
- Capable of following both verbal and written instructions accurately.
- Commitment to maintaining patient confidentiality.
- Proficient in English, both written and spoken.
- Dependable attendance and punctuality.
- Professional demeanor and ability to handle constructive feedback.
- Physical capability to lift up to 50 lbs and stand or walk for extended periods.
- Ability to assist patients with mobility needs.
Desirable Attributes:
- Bilingual skills are a plus.
Accountability:
This position does not have direct supervisory responsibilities.
