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Administrative Coordinator

2 months ago

Wellington, Colorado, United States Tanner Brown - State Farm Agent Full time
Job Overview

Benefits:

  • Performance-based bonuses
  • Company events
  • Flexible working hours
  • Career advancement opportunities
  • Paid leave

ROLE SUMMARY:

As the Office Administrator at Tanner Brown - State Farm Agent, you play a crucial role in enabling our agency to meet its objectives. You facilitate our operations by implementing and upholding office protocols while ensuring exceptional customer interactions. Collaborating with team members, you streamline processes to maximize the benefits of our insurance and financial services.


Your organized and detail-oriented approach is essential in providing our community with necessary resources. Tanner Brown - State Farm Agent is excited to welcome your cooperative spirit.


KEY RESPONSIBILITIES:
  • Build and maintain customer relationships, following up as necessary.
  • Deliver prompt, accurate, and courteous customer service, addressing inquiries related to insurance options, eligibility, coverage details, policy modifications, claims, and billing.
  • Manage the office's shared documents and ensure timely communication with team members and clients.
  • Be the first point of contact for incoming calls.
  • Maintain a well-organized office environment, ensuring it is equipped to meet customer needs and promote relevant services.
  • Assist the agency owner with various tasks, which may vary weekly. Training will be provided as needed.
REQUIREMENTS:
  • Ability to obtain Property and Casualty License
  • Ability to obtain Life and Health License
  • Strong communication skills - written, verbal, and listening
  • Highly organized and detail-oriented
  • Preferred experience in customer service management
  • Preferred experience in sales
  • Proactive problem-solving skills
  • Able to work effectively in a team setting
  • Skilled in coordinating and collaborating to achieve agency objectives
  • Able to thrive in a fast-paced environment
ADDITIONAL BENEFITS:
  • Paid time off for holidays and personal/sick days
  • Salary plus commission/bonus structure
  • Opportunities for growth and advancement within the agency

Flexible remote work options are available.