Associate Director of Admissions Operations

4 weeks ago


Lakewood, New Jersey, United States Georgian Court University Full time
Job Summary

We are seeking a highly skilled and experienced Associate Director of Admissions, Operations to join our team at Georgian Court University. This key leadership role will be responsible for overseeing the day-to-day technical processes and workflows related to application and admission processes, as well as managing the University's customer relationship management (CRM) software, SLATE.

Key Responsibilities:

  • Manage and maintain the CRM system, ensuring data accuracy and integrity
  • Develop and implement innovative enhancements to admissions processing
  • Collaborate with internal and external stakeholders to develop and implement solutions
  • Train and educate admissions team members and other campus personnel on Slate best practices and usage
  • Monitor data from Slate integrating into Powercampus and making corrections to students records as needed
  • Partner with senior leadership and marketing team to support accurate communications and messaging throughout the application and enrollment processes
  • Serve as the admissions contact for software vendors and IT staff, managing the implementation, development, and maintenance of admissions and recruitment technologies

Requirements:

  • Bachelor's degree from an accredited college or university; Master's degree preferred
  • 3-5 years' experience configuring, testing, documenting, and supporting the customer relationship management (CRM) software, SLATE
  • Proven experience in a higher education environment
  • Good listening and interpersonal communication skills
  • Excellent organizational skills and ability to simplify complex processes

What We Offer:

  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package


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