Associate Director of Admissions Operations
4 weeks ago
We are seeking a highly skilled and experienced Associate Director of Admissions, Operations to join our team at Georgian Court University. This key leadership role will be responsible for overseeing the day-to-day technical processes and workflows related to application and admission processes, as well as managing the University's customer relationship management (CRM) software, SLATE.
Key Responsibilities:
- Manage and maintain the CRM system, ensuring data accuracy and integrity
- Develop and implement innovative enhancements to admissions processing
- Collaborate with internal and external stakeholders to develop and implement solutions
- Train and educate admissions team members and other campus personnel on Slate best practices and usage
- Monitor data from Slate integrating into Powercampus and making corrections to students records as needed
- Partner with senior leadership and marketing team to support accurate communications and messaging throughout the application and enrollment processes
- Serve as the admissions contact for software vendors and IT staff, managing the implementation, development, and maintenance of admissions and recruitment technologies
Requirements:
- Bachelor's degree from an accredited college or university; Master's degree preferred
- 3-5 years' experience configuring, testing, documenting, and supporting the customer relationship management (CRM) software, SLATE
- Proven experience in a higher education environment
- Good listening and interpersonal communication skills
- Excellent organizational skills and ability to simplify complex processes
What We Offer:
- A dynamic and supportive work environment
- Opportunities for professional growth and development
- A competitive salary and benefits package
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