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Customer Service Representative

2 months ago

Fort Branch, Indiana, United States GPM Full time

About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our retail team, you will be responsible for providing exceptional customer service, managing store appearance and stock, handling cash transactions, and ensuring a safe and secure shopping environment.

Key Responsibilities

  • Customer Service Expertise: Provide top-notch service to customers, ensuring every interaction is positive and memorable.
  • Store Appearance and Stock Management: Maintain a clean and organized store environment, including regular upkeep of the coffee station, restrooms, and outdoor areas.
  • Cash Handling and Transaction Management: Handle a high volume of transactions with efficiency and accuracy.
  • Safety and Security: Ensure a secure and safe shopping environment, adhering to company policies and procedures.
  • Team Collaboration: Work seamlessly with colleagues to handle the unique pace and challenges of the retail environment.
  • Inventory Management: Assist in inventory processes, ensuring the store is well-equipped for customer needs.

Requirements

  • Age Requirement: Must be 18 years of age or older (21 in certain states).
  • Availability: Must be able to work weekends and holidays, embracing the full rhythm of retail.
  • Communication Skills: Ability to read, write, speak, and understand English effectively.
  • Math Proficiency: Basic math skills required, including addition, subtraction, division, and multiplication.
  • Physical Ability: Capable of frequently lifting 10 lbs and occasionally lifting up to 50 lbs.
  • Pre-Employment Screening: Must pass a pre-employment drug screen and be subject to a criminal history background check.
  • Personable and Positive: Friendly demeanor and ability to make people feel welcome.
  • Detail-Oriented: Notice the little things that make a big difference in a customer's experience.
  • Reliable and Responsible: Reliable presence during critical hours.
  • Flexible: Adaptable and ready to take on a variety of tasks in a fast-paced environment.

Benefits

For information on benefits offered, please click on the hyperlink below.

Equal Opportunity Employer

GPM Investments, LLC is an equal opportunity employer and does not discriminate in employment and personnel practices on the basis of race, sex, age, disability, religion, national origin, sexual orientation, or any other basis prohibited by applicable law.

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