Paratransit Contracts Manager

2 days ago


New York, New York, United States Metropolitan Transportation Authority Full time
Job Title: Manager, Paratransit Contracts Management

Job Summary:

The Metropolitan Transportation Authority (MTA) is seeking a highly skilled and experienced Manager, Paratransit Contracts Management to join our team. As a key member of our Paratransit Division, you will be responsible for ensuring the successful management of our Transportation contracts, including the development, negotiation, and control of these contracts.

Key Responsibilities:

  • Assist the Director, Paratransit Contracts Management in the development and management of Transportation contracts.
  • Ensure contractors meet service goals and adhere to policies and procedures.
  • Take corrective actions to resolve service problems and improve performance.
  • Monitor all aspects of contractor operations, including personnel hiring, dispatcher and operator training, DOT vehicle inspection, registration, maintenance, and FTA Drug and Alcohol testing requirements.
  • Manage accounts payable and assist the Contracts Director in procuring goods and services.
  • Interface with upper management and external entities to respond to and resolve customer inquiries or complaints.
  • Work with MTA IT and Project Management Unit on special projects to develop efficiencies for the program.
  • Assist internal and external auditors in gathering data for audits.

Requirements:

  • A Baccalaureate degree from an accredited college or university in Business Administration, Public Administration, Accounting, or a related field.
  • Eight (8) years of full-time related experience, at least three (3) years of which must have been in a managerial/supervisory/administrative capacity.
  • Knowledge of contracting, public procurement, vendor relations, negotiations, project management procedures, auditing and billing procedures, and managerial techniques.
  • Familiarity with Information Systems and prior experience on IT special projects a plus.
  • Prior experience managing a diverse workforce and proven customer service skills required.
  • Knowledge of Microsoft Applications.
  • Excellent verbal, written, and interpersonal communication skills.

What We Offer:

The MTA is an Equal Opportunity Employer and encourages qualified applicants from diverse backgrounds, experiences, and abilities to apply. We offer a competitive salary range of $81,780-$116,074 (Grade F 516 pts) and a comprehensive benefits package.



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