Hotel Public Area Attendant

3 days ago


Manchester Center, Vermont, United States The Equinox Resort Full time

Job Summary

The Equinox Resort is seeking a highly detail-oriented and customer-focused individual to join our Housekeeping team as a Lobby Attendant. This role is crucial in creating a memorable experience for our guests through their attention to detail and care in preparing and maintaining the public spaces and assisting the room attendants.

Key Responsibilities

  • Engage with guests to ensure their stay is going well and provide exceptional customer service.
  • Work collaboratively with the housekeeping team to maintain the cleanliness and organization of the resort.
  • Walk all assigned floors at the beginning and end of shift to collect trash, soiled linen, and other items.
  • Pick up clean linen and replenish the linen stock on each floor pantry.
  • Ensure the cleanliness of all public areas, including bathrooms, lounge areas, and hallways.
  • Assist room attendants with heavy lifting during super cleaning and spring cleaning of rooms.
  • Clean all public areas in accordance with department standard operating procedures.
  • Remove soiled linen and trash from all service areas and transport to the designated locations.
  • Respond to guests and team members in a friendly and helpful manner.

Requirements

  • Previous housekeeping experience is desirable.
  • A neat and pleasant personality is essential.
  • Strong time management skills and ability to work on feet for extended periods.
  • Effective communication skills and ability to move, traverse, and position self to reach corners and high places.
  • Ability to lift, carry, and position loads of at least 25lbs.


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