Computer Systems Manager

1 week ago

Princess Anne, Maryland, United States University of Maryland Eastern Shore Full time

Job Summary:

The University of Maryland Eastern Shore is seeking a highly skilled and experienced Computer Systems Manager to join our team. As a key member of our IT department, you will be responsible for providing technical support for computer hardware, software, and networking issues within our laboratory.

Key Responsibilities:

  • Provide technical support for computer hardware, software, and networking issues within the lab.
  • Manage shipping and handling equipment for online laboratory courses.
  • Install and manage LAN/WAN and other networks, including servers and IP addresses.
  • Supervise and assist with the general safety, security, and arrangement of the laboratory area.
  • Manage and maintain computer lab equipment and software.
  • Perform regular upgrades to ensure systems remain updated.
  • Maintain and inventory computers, software, printers, equipment, materials, and supplies.
  • Dispose of surplus equipment and software in accordance with established procedures.
  • Perform minor maintenance and repair on equipment and maintain contact with vendors for repairs.
  • Research equipment needs and order materials and supplies as necessary.
  • Keep records of repairs and fixes for future reference.
  • Work with students individually and in groups to provide direct assistance in accessing computer technology.
  • Orient students to the laboratory and help them learn to use specific software and hardware.
  • Develop and maintain instructions for the use of specific software and hardware.
  • Provide information relating to the computer laboratories to students, staff, and instructors.
  • Supervise computer lab usage and ensure it is appropriately utilized.
  • Train faculty and staff on how to properly use lab equipment and software.
  • Work closely with the University IT department.
  • Perform other related duties as assigned by the Department Chair.

Requirements:

  • Bachelor of Science in Computer Science, Electrical Engineering, or Engineering/Technology.
  • At least two years of relevant experience in computer systems.
  • Familiarity with electrical systems, instrumentation, computers, computer networks, and laboratory equipment.
  • Experience with implementing and maintaining equipment inventories and maintenance schedules.

Preferred Qualifications:

  • Master's Degree.

Working Conditions:

The successful candidate will work in a fast-paced environment and must be able to work cooperatively with faculty, instructional staff, and students. Excellent verbal and written communication skills are required. Ability to work proactively with minimal supervision is essential.

Equal Employment Opportunity:

The University of Maryland Eastern Shore is an EEO/AA employer and will not discriminate against any employee or applicant because of race, age, sex, color, sexual orientation, religion, national origin, marital status, genetic information, or political affiliation.

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