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Customer Service Team Lead

2 months ago

Fern Park, United States Floor & Decor Full time
Customer Service Supervisor Opportunity

Floor & Decor is seeking a skilled Customer Service Supervisor to join our team. As a key member of our store team, you will be responsible for managing a dynamic team of customer service associates and ensuring exceptional customer experiences.

Key Responsibilities:
  • Supervise and coach customer service associates to deliver outstanding customer service
  • Manage inventory movement within the store, including receiving, stocking, and maintaining inventory levels
  • Audit reports to ensure accuracy and compliance with company policies
  • Support e-commerce operations, including order fulfillment and customer inquiries

What We Offer: A dynamic work environment, opportunities for professional growth and development, and a competitive compensation package.