Client Support Associate

2 weeks ago


El Cajon, California, United States Eagle Peak Solutions, Inc. Full time
Job Overview

Eagle Peak Solutions, Inc. is seeking a highly motivated and customer-focused Client Support Representative to join our team. As a key member of our sales and business development team, you will play a critical role in promoting our clients' brand, products, and services to customers and driving sales revenue.

Key Responsibilities
  • Develop and maintain strong relationships with customers to promote our clients' brand and products
  • Provide exceptional customer service and support to ensure customer satisfaction and loyalty
  • Collaborate with senior management and clients to analyze customer feedback and identify areas for improvement
  • Analyze sales metrics and KPIs to optimize sales strategies and drive revenue growth
  • Ensure compliance with our clients' standards and maintain a professional demeanor throughout the sales process
  • Prepare and maintain sales contracts and other sales-related documents
  • Participate in regular team meetings and training sessions to develop sales, customer service, and leadership skills
Requirements
  • 0-3 years of experience in customer service, sales, or a related field
  • High school diploma or equivalent
  • Excellent written and verbal communication skills
  • Strong time management and organizational skills
  • Ability to learn quickly and adapt to new concepts and ideas
  • Confident presentation skills and ability to effectively communicate with clients and customers
  • Basic knowledge of the sales cycle is a plus
What We Offer

We are committed to the success of our entry-level Client Support Representatives and provide the necessary tools and resources to help them thrive in their roles. If you are a motivated and customer-focused individual with a passion for sales and customer service, we encourage you to apply for this exciting opportunity.



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