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Client Service Ambassador
2 months ago
We are seeking a compassionate and dedicated Client Service Representative to join our team at Willow Grace Veterinary Hospital. As a key member of our front office staff, you will be the first point of contact for our clients and patients, providing a warm and welcoming experience.
Key Responsibilities- Client Communication: Provide exceptional customer service, responding to client inquiries and concerns in a timely and professional manner.
- Scheduling and Coordination: Schedule appointments and procedures, ensuring seamless communication with clients and our veterinary team.
- Administrative Support: Maintain accurate records, process payments, and perform other administrative tasks as needed.
- Team Collaboration: Work closely with our veterinary team to ensure a smooth and efficient client experience.
- Excellent Communication Skills: Ability to effectively communicate with clients, staff, and veterinarians.
- Organizational Skills: Ability to prioritize tasks, manage multiple responsibilities, and maintain a high level of organization.
- Technical Skills: Proficiency in computer software and systems, including scheduling and practice management software.