Customer Service Representative
4 weeks ago
We are seeking a dedicated and enthusiastic Customer Service Representative to join our team at Willow Grace Veterinary Hospital.
Key Responsibilities:
- Efficiently schedule appointments and manage client interactions.
- Provide compassionate and helpful responses to client inquiries.
- Greet and check in/out clients, ensuring a smooth and welcoming experience.
- Discuss payment options with clients clearly and professionally.
- Assist with end-of-life paperwork and provide empathetic support during difficult moments.
- Maintain a clean and welcoming environment for our clients and their pets.
- Perform other duties as needed to support a positive and organized clinic atmosphere.
Requirements:
- Exceptional customer service skills, with an emphasis on compassion and empathy.
- Ability to multitask and manage time effectively in a fast-paced environment.
- Strong communication skills and a team-oriented mindset.
- Previous experience in a veterinary or medical setting is a plus but not required.
Why Work with Us:
- Be part of a compassionate, supportive team that truly cares about pets and their owners.
- Opportunities for growth and learning in a nurturing environment.
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