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Legal Case Verification Expert

2 months ago

Las Vegas, Nevada, United States Tort Intake Professionals Full time
Legal Intake Verification Specialist

We are seeking a meticulous Legal Intake Verification Specialist to enhance our operations at Tort Intake Professionals. This position involves the critical task of validating information to create precise client case profiles for individuals engaged in various legal matters.

Key Responsibilities:

  • Handle incoming live transfers and provide professional assistance to clients.
  • Thoroughly verify client details and rephrase notes for improved clarity.
  • Maintain compliance with eligibility standards while demonstrating a strong ethical framework.
  • Respond to inquiries with comprehensive information and confirm answers accurately.
  • Review and listen to intake calls to ensure precision in internal documentation and criteria.

Qualifications:

  • Experience in a call center or legal assistant position is preferred.
  • Outstanding verbal and written communication abilities.
  • Familiarity with Customer Relationship Management (CRM) software.
  • Proficient typing and note-taking skills.
  • Exceptional attention to detail with a keen ability to identify errors.