Healthcare Quality and Improvement Director
6 days ago
Kaiser Permanente is seeking a highly skilled and experienced Director, Clinical Quality to lead our clinical quality and patient safety management programs. This is a critical role that requires a strong understanding of healthcare quality and safety principles, as well as excellent leadership and communication skills.
Key Responsibilities- Leadership and Strategic Planning
- Develop and implement clinical quality and safety strategies to improve patient outcomes and reduce risk.
- Lead cross-functional teams to identify and prioritize quality improvement initiatives.
- Collaborate with senior leadership to develop and implement organizational quality and safety goals.
- Quality Improvement and Risk Management
- Develop and implement quality improvement plans to address identified areas for improvement.
- Lead root cause analysis and failure mode and effect analysis to identify and mitigate risks.
- Develop and implement corrective action plans to address quality and safety issues.
- Data Analysis and Reporting
- Develop and implement data collection and analysis plans to support quality improvement initiatives.
- Present quality improvement metric reports to senior leadership and other stakeholders.
- Develop and implement data-driven improvement principles and tools to support quality improvement initiatives.
- Education and Training
- Develop and implement education and training programs to support quality improvement initiatives.
- Provide coaching and mentoring to staff to support quality improvement initiatives.
- Develop and implement curriculum for training and educational programs related to process improvement for quality improvement programs.
- Regulatory Compliance
- Ensure compliance with regulatory requirements related to quality and safety.
- Develop and implement policies and procedures to ensure compliance with regulatory requirements.
- Collaborate with senior leadership to develop and implement organizational quality and safety goals.
- Education
- Bachelor's degree in Business Administration, Health Care Administration, Nursing, Public Health, or related field.
- Master's degree in Business Administration, Health Care Administration, Nursing, Public Health, or related field (preferred).
- Experience
- Minimum 7 years of experience in clinical setting, health care administration, or a directly related field.
- Minimum 5 years of experience in a leadership role with direct reports.
- Minimum 2 years of experience managing operational or project budgets.
- Minimum 2 years of experience with databases and spreadsheets or continuous quality improvement (CQI) tools.
- Certifications
- Professional Healthcare Quality Certificate within 24 months of hire (or equivalent).
- Health care clinical license from the practicing/applicable state (e.g., Registered Nurse (RN), Registered Pharmacist (RPh), Physical Therapist, Occupational Therapist, Speech Therapist, Social Worker).
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